Regain control of your support needs, helpdesk actually reduces support maintenance by pooling together knowledge from your entire support team. Consolidate all your support requests by e-mail and online into one global manageable system. By integrating support requests with an active knowledge base and smart search tools, more issues are resolved without even contacting support. Administration allows extreme communication between staff members to efficiently respond to support requests. Staff assignment feature included.
Helpdesk Ticket Resolved
UNIX, Windows, SUN
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A cusotmer support center which allows staff assignment
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