Remotely Hosted Live Customer Support Resources
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Remotely Hosted : Scripts and ProgramsFortune3 Shopping Cart Software
The Fortune3 shopping cart software consists of a powerful set of programs comprising thousands of features to bring you the most complete E-commerce solution to build, design and manage your e-commerce store successfully and efficiently. Built-in features include: easy product setup; fully customizable store design, flexible menu options, built-in WYSIWYG HTML editor; shipping and taxes features including live shipping quote, one-click label printing, taxable shipping costs, and an automated RMA system; built-in SEO and marketing tools including already being search engine friendly, keywords in page titles and descriptions, optimized HTML code, Google XML Sitemap Generator, and an automated affiliate program; sales reports, import tracking numbers, export to quickbooks or peachtree; customer support tools; integrate with USPS, UPS, Fedex, and DHL; Integrate easily with Google Checkout, Paypal, or Amazon; PCI compliant.
- Cost: Trial / $29.95+/mo
Hostik Live Customer Support
Hostik Live Customer Support gives your website visitors live sales and customer service. Monitor your traffic, qualify leads and engage your visitors. No Software required. Up to 5 Operators & 3 Departments. In no time you can be up and running, taking support requests. No plugin, CGI, java, applet, and programming needed. Provides Monitor visitor, Push images & URL, log transcript, own customize images, and proactive chat for your real-time live chat sales support. Hosted on Fast Dedicated server.
- Cost: $22.49/month
- Version: 1.5
- Platforms: ALL
InstaHelp
InstaHelp is a software tool that enables sales and customer service teams to interact with customers online, in an easy to use, real-time environment, at critical moments during their visit. It provides eshops the technology to facilitate Real Time Shop Monitoring and Assistance (provided by Real Humans) when the customer needs help. The solution offers websites a timely and cost-effective solution to reach the right customer at the right time helping to increase revenue and the productivity of sales and customer service agents.
- Cost: $19.95/mo
Live 2 Support
CRM (customer relation management) solution for live chat providing live help & support for sales and support response, real time visitor monitoring, proactive chat invitation, hits counter, operator multiple chat, chat transfer, Pro Active POP-UP etc. Improve sales on your website because you can chat live one to one with your customers, offer your special promos, resolve queries in real time and close sales. Support multiple customers at the same time, this reduces cost and improves response time.
- Cost: Free Trial/$8.99
- Version: 2.0
- Platforms: All
Livehelper
Livehelper is a customer service tool for your website that enables web site visitors to instantaneously communicate with your personnel. Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site. The Livehelper solution is provided on an Application Service Provider (ASP) basis. This means there is no hardware to install and you can get started instantly.
- Cost: $25.00/mo
- Version: 4.0
SiteChatter
Give live customer support with Sitechatter Live Help. Increase Sales with Live Sales. Initiate Chat with your web site visitors. Push images and web pages directly to their desktop. Unlimited support reps, unlimited chats for the same low monthly fee. Compare with groopz and live person. Hosted solution-no software or complicated installation, 15 day free trial with no obligation to continue the service or be billed. Live Help and chatting directly with your web site visitors is more productive then email anyday.
- Cost: $10.00/mo
VenusValley Live Support
VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors as they arrive and leave, answer questions from potential/existing customers in real-time. Visitors can see whether you are offline or online. User is typing status shown like AOL, MSN, Yahoo chats, push webpages to visitors, include images in the chat window to provide a very rich appearance to the visitor. Supports Canned responses/Actions, email transcripts, sound alerts. Perfect for customer relationship management (CRM).
- Cost: $16.95
- Version: 1.1
- Platforms: All
