Remotely Hosted Customer Service Resources
Below you will find 0 categories and 12 links related to Remotely Hosted Customer Service Resources.
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Remotely Hosted : Scripts and ProgramsAppointmentQuest
Online scheduling software for small businesses and professional practices. Facilitates online appointment scheduling between service providers and customers, internal employee and resource scheduling. Let your customers book appointments online; Receive instant notifications on all new appointments by e-mail; View your appointment calendar from office, home, on the road; Send automatic appointment reminders to your customers; Prevent over-booking, missed and late appointments; Maintain easy to access online database of your customers.
- Cost: Trial/$9.95+
HelpDesk Connect
Feature packed web based help desk: Bulletin board style communications; File attachments; Email based ticket submission with support for html only messages and multiple file attachments; Intelligent ticket routing using departments and 4 tiers escalation model; Up to 10 custom fields per customer and ticket record; Embedded customer database for easy tracking of customer details like contact info or service options; Custom HTML and email templates; Instant activation: your customer service site will be up and running in 15 minutes.
- Cost: Trial/$9.95/mo
Hostik Live Customer Support
Hostik Live Customer Support gives your website visitors live sales and customer service. Monitor your traffic, qualify leads and engage your visitors. No Software required. Up to 5 Operators & 3 Departments. In no time you can be up and running, taking support requests. No plugin, CGI, java, applet, and programming needed. Provides Monitor visitor, Push images & URL, log transcript, own customize images, and proactive chat for your real-time live chat sales support. Hosted on Fast Dedicated server.
- Cost: $22.49/month
- Version: 1.5
- Platforms: ALL
HTML Form Handler
A form handling service which is very easy to use. It includes email notifications, online-database, tab-delimited download files, file attachments, autoresponder, data encryption, a secure admin area and incremental backup, and page hosting. The commercial service features SSL form handling and unlimited bandwidth. You can use their free forms to create surveys, formmail, create membership databases and much more. No CGI programming required to use their service. Free version available for low volume customers.
- Cost: Free/$1.00 - $2.00
- Platforms: All
InstaHelp
InstaHelp is a software tool that enables sales and customer service teams to interact with customers online, in an easy to use, real-time environment, at critical moments during their visit. It provides eshops the technology to facilitate Real Time Shop Monitoring and Assistance (provided by Real Humans) when the customer needs help. The solution offers websites a timely and cost-effective solution to reach the right customer at the right time helping to increase revenue and the productivity of sales and customer service agents.
- Cost: $19.95/mo
Livehelper
Livehelper is a customer service tool for your website that enables web site visitors to instantaneously communicate with your personnel. Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site. The Livehelper solution is provided on an Application Service Provider (ASP) basis. This means there is no hardware to install and you can get started instantly.
- Cost: $25.00/mo
- Version: 4.0
PrintMyPage
Printmypage offers a simple and easy to use system that adds value to your site by providing your customers with what they want-the option to print out information about your products and services directly from your web site. With printmypage you don't need to create and maintain your own printable version of your site. Just add a snippet of code to your pages and the system will automatically create printer friendly versions of your pages every time a customer clicks on the 'printer-friendly version' button on your pages.
- Cost: Trial/Varies
- Version: 1.0
- Platforms: All
SiteChatter
Give live customer support with Sitechatter Live Help. Increase Sales with Live Sales. Initiate Chat with your web site visitors. Push images and web pages directly to their desktop. Unlimited support reps, unlimited chats for the same low monthly fee. Compare with groopz and live person. Hosted solution-no software or complicated installation, 15 day free trial with no obligation to continue the service or be billed. Live Help and chatting directly with your web site visitors is more productive then email anyday.
- Cost: $10.00/mo
SurvSoft
SurvSoft makes creating and managing online surveys a simple 3 step process. They have developed a powerful solution allowing small to large businesses to conduct survey campaigns with speed, ease and professionalism. Create surveys, polls and web forms fast. Their survey system offers 3 comprehensive ways to easily create your web based surveys. With SurvSoft, launching your surveys is a breeze. Choose from various launch types, including email invitations, and get your surveys taken. Analyze your survey's results with their real-time survey results reports. Optionally let clients access their survey reports. Creating online surveys is an effective way of gathering information from your target audience for general research or to aid in critical business decision making. SurvSoft's Online Management Software enables individuals and companies to achieve research based goals in a proven time and cost-effective manner.
- Cost: Free - $24.00/mo
- Platforms: All
WSS Hosted Knowledge Base & FAQ Service
Improve your customer support, instantly. With WSS Hosted Knowledge Base Service, you can add powerful, searchable knowledge base to your site in minutes. WSS Knowledge Base innovative features will help you to drastically reduce in-bound customer support. Features: Legendary support, Powerful search with NLS, Searchable attachments, LDAP, Unlimited entries and categories, Active response, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Drafts, and Much more. Try online demo now.
- Cost: $49.00/mo+
- Version: 5.11
Online Appointment Scheduler
TimeCenter's Online Appointment Scheduler is one of the fastest ways to accept appointments online. With automatic email and SMS text message reminders, your clients will never miss an appointment again. Features include: Service and Event scheduling for massage, beauty salons, coaching, yoga classes, events, meetings and workshops; Journals; SMS Text messaging for your notifications, customer reminders and promotion messages; Customer database which includes email address, telephone number and more; Instant popularity; Customize with your Logo; Your customers can make, cancel and reschedule their appointments; Security: your information is secured with 128 bit SSL encryption; Promotional tools; and no installation, get started in as quick as 60 seconds. TimeCenter's Appointment Scheduler also includes an area where you can view statistics of your appointments, for example which day you have had the most appointments.
- Cost: $29.00+/mo
- Platforms: All
Call Center NomKa
NOMKA UK Communications is an international company based in Seattle, Washington (with offices solely in the United States and Europe) specializing in services for the corporate sector. They offer professional call center services using diversified channels of communication. Additionally they provide high quality consulting in Customer Services Strategies. They employ experienced Customer Service Representatives, Consultants and Trainers, whose approach to customer service is creative and marked with a human touch. Their employees focus on the most suitable solutions for customers, whose satisfaction is considered the highest priority. They offer an individual and flexible approach to customer's needs and an understanding of the challenges of running a business efficiently. Experienced professionals ensure training and facilitate a continuous improvement process for staff.
- Cost: Varies
