PHP Knowledge Management Tool Resources
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PHP : Scripts and Programs : Content ManagementCMS Master
A complete website building and content management system. CMS Master is an easy-to-use and useful tool for web content management. This CMS is a completely web-based system with powerful WYSIWIG editor and intuitive user interface. It allows you to create and update site content, manage site structure, menu, page order, images, and files on your site, install new modules, view site statistics. CMS Master requires no technical knowledge or previous training. Update your website content dynamically anywhere you have online access to the site.
- Cost: $129.95
- Version: 1.0
SupportDesk
The SupportDesk 2.0 is an integrated system for managing the customer inquiries, answers and communications resulting from such queries and related problems with the help of an array of tools and facilities clustered around the ticket management system like the knowledgebase system, reminder system, mailing and messaging system etc to mention a few. When your customers use eForcer help desk, they will be able to, amongst others: Submit support requests (tickets) immediately at anytime of the day or night (now that's what's call reaction); View the status of their tickets from anywhere and be satisfied in the knowledge that you are progressing matters on their behalf (instant customer satisfaction); Automatically create tickets from customer emails received. Find solutions to their problems in eForcer's powerful knowledgebase.
- Cost: $147.00
- Version: 2.0
- Platforms: Unix, Linux, NT
Interspire ActiveKB 2005
Improve your customer care, instantly. With ActiveKB, you can add a powerful, searchable knowledge base to your site in minutes -- and help your customers help themselves. Create unlimited categories, and manage all your frequently asked questions and knowledge base entries with ease. Totally Re-brandable and a breeze to use. Features: Unlimited questions and categories, WYSIWYG HTML Editor, Attachments, Template based, User permissions, Active Response System and More. See why thousands of web sites use ActiveKB to help their customers, help themselves.
- Cost: Varies
- Version: 1.5
- Platforms: Windows, Linux, Unix
