AutoKB

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Supports unlimited categories and sub-categories, unlimited articles, user comments and ratings, a glossary and much more. All output is controlled through templates so you can customize it to match your site. Powerful natural language search engine allows users to find what they are looking for easily. Users can suggest ideas for new articles, and the software will also keep a log of all search terms that return no results so you can improve your knowledge base. Printable format and e-mailing of articles is included.

  • Cost: $50.00
  • Version: 1.0.2

Comdev FAQ Support

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The most advanced knowledge base management system that allows your customers to automatically get answers to their specific questions. Key features: Installation Wizard, single PHP snippet to integrate into your site, integrate with Comdev Customer Helpdesk, unlimited questions, WYSIWYG editor, attachment, order FAQ sequence, browse categories, natural language searching, most viewed FAQs, latest FAQs, related FAQs, printer friendly version, tell a friend, hits, rating. Can integrate with OSCommerce. Comes with free installation support.

  • Cost: $59.00
  • Version: 3.0
  • Platforms: Linux, Windows

FAQ Manager Pro

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FAQ Manager Pro is comprehensive php FAQ and knowledgebase solution. Powerful templates management options, including online templates editor. Easy installation and instant work. Built-in filter: full control on questions and answers. WYSIWYG editor; Detailed Statistic and Analysis; Customer comments; Printable Articles; Automatic Related Articles option; Multi-Language support; Unlimited number of subcategories; Full administrator log available; Visitors can vote for articles and then show ratings to other visitors.

  • Cost: $49.00
  • Version: 3.0
  • Platforms: Unix, Windows, Cross platform

FAQMasterFlexPlus Multi Lingual

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FaqMasterFlexPlus is database-driven web-based application for creating and maintaining Frequently Asked Questions (FAQs). You can creat as many categories and FAQ that you wish. Features: Standard Login method that works no mater how PHP is setup on your server; Language files provided-currently has French and English; Changed code to use Form Post submit to avoid the max string length for a URL Address; You can add, delete, or edit unlimited FAQ categories; You can add, delete, or edit unlimited Questions and Answers. Requires PHP and MySQL.

  • Cost: Free
  • Version: 1.51
  • Platforms: Linux, UNIX, Windows

Interspire ActiveKB 2005

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Improve your customer care, instantly. With ActiveKB, you can add a powerful, searchable knowledge base to your site in minutes -- and help your customers help themselves. Create unlimited categories, and manage all your frequently asked questions and knowledge base entries with ease. Totally Re-brandable and a breeze to use. Features: Unlimited questions and categories, WYSIWYG HTML Editor, Attachments, Template based, User permissions, Active Response System and More. See why thousands of web sites use ActiveKB to help their customers, help themselves.

  • Cost: Varies
  • Version: 1.5
  • Platforms: Windows, Linux, Unix

Knowledge Base Builder by StivaSoft

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Having Knowledge Base Builder on your website will make it easier for your clients to find the information they are looking for about your products, services, company. Decrease the number of support calls, e-mails and complaints and increase customer satisfaction. Knowledge Base Builder is a simple but feature rich web based, knowledge base software. You can easily create and manage knowledge base, FAQ section and tutorials. It's easy to install and very customizable; with a developer license use Knowledge Base Builder on unlimited number of websites and modify the PHP source code. Knowledge Base Builder has a WYSIWYG editor for rich text formatting, supports HTML and it's very easy to use. High standards have been followed for all PHP code. An external CSS file is available allowing easy changes to the appearance of your knowledge base. User license requires Zend but with the Developer license you receive full PHP SOURCE codes.

  • Cost: $29.00

STP FAQ Page Maker

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This PHP/MySQL script allows you to easily create and manage website frequently asked questions (FAQ) pages. With this script, you can easily add, edit and delete subjects, questions and answers. Features allow you to: Create unlimited subjects for your questions; Add unlimited questions and answers; Admin can add, edit, view and delete subjects, questions and answers; Edit the font of the subjects, questions and answers through the use of a template file; Search feature that finds its results from the questions and answers of your FAQ pages.

  • Cost: Free
  • Version: 1.0

WSN Knowledge Base

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Fully templated and translatable article directory. Add unlimited custom fields, attach files, show thumbnails of image attachments. Includes member system integra table with other mysql member systems, and advanced custom usergroup permissions. Visitors may rate, email, report, and comment on each item, create personal favorites lists, etc. Distinguishes different types of items you wish to create, includes search engine friendly URL option and static HTML file generation. Three sample template sets included to demonstrate possible layouts.

  • Cost: Free/$38.50
  • Version: 1.3.0
  • Platforms: All

WSS Knowledge Base Software

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Improve your customer support, instantly. With WSS Knowledge Base, you can add powerful, searchable knowledge base to your website in minutes. WSS KnowledgeBase innovative features will help you to drastically reduce in-bound customer support. Features: Legendary support, Powerful search with NLS, Searchable attachments, LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Drafts, and Much more. Try the online demo now.

  • Cost: $389.00+
  • Version: 5.11

HelpWorks Professional

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HelpWorks Professional is a robust knowledge base support system written in PHP and MySQL. It is simple to use, packed with power, and offers many powerful features and options which you can customize to meet your needs. Categorize your questions and add as many questions under each category as you like. Let users post their comments on each question. Attach files to each knowledge base question. Backup your answer by attaching a screenshot, code snippet, documentation, or any other type of file.

  • Cost: $79.00