Stellarite CRM
A powerful and scalable web based CRM system integrating all areas of a business including Sales and Marketing, Services, Support, Quality Assurance and Reporting. Modules include: Contact Management, Client Management, Sales Tracking, Project Tracking, Events Calendar, Customer Care, Quality Assurance, Report Generation. Features include: fully web enabled administration; customizable product groups; customizable menu options; selected rich text editing; Multi-Language support; user email notification; upload support; and password encryption.
- Cost: $999.00
- Version: 3.0
- Platforms: Windows
SupportVision
SupportVision online customer service/support system is designed to make detailed, informative problem reporting easier for your customers, which leads to faster, more efficient problem resolutions, and will help you streamline your support procedures. SupportVision combines state-of-the-art programming with versatility giving you more control over your client support system. No more will your email inbox be clogged will support questions. Features: Cutomizable Knowledge Base; Canned Replies; Global Staff Message; Customizable Email Messages.
- Cost: $137.97
- Version: 1.0
- Platforms: Windows
Zen
Zen help desk software is designed to allow your business to optimize its customer support systems. Zen help desk software can significantly reduce the time your staff spends answering repeat questions. Zen will also help reduce the time spent on the phone by moving support calls to the web based help desk repository. Zen help desk software is written in ASP and uses a Access or MS-SQL database. It features knowledgebase search, email resolution, ticket escalation, multiple levels of support staff access, and many other features.
- Cost: Free
- Version: 2.0
- Platforms: Windows
