Help Desk Software
Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software. When a request is entered into the system, it allows any available support personnel to respond to the request. The design of this software comes from many years of help desk experience working in a help desk environment. All the basic tools for running a successful help desk are included in this help desk software package. Some of the benefits of helpdesk software are improved customer service, faster response times, and lower information technology costs.
- Cost: Free (GPL)
- Platforms: Linux
Resource Specification
Category:
PHP : Scripts and Programs : Customer Support
Title / Program Name:
Help Desk Software
URL:
Download URL:
http://www.freehelpdesk.org/request.zip
File Size:
190 KB
Cost:
Free (GPL)
Platforms Supported:
Linux
Keywords:
helpdesk, help desk, web based help desk, help desk software, php help desk, xml help desk, php helpdesk, xml helpdesk, helpdesk tracking script, php help desk script, help desk environment, help desk software package, helpdesk customer service, help desk system
Summary:
Track and respond to help desk calls efficiently
Ratings Breakdown
Number of Votes:
2
Resource Rating:
9.50
Highest Rating:
10
Lowest Rating:
9
| Rating | Vote % | # of Votes |
|---|---|---|
| 10 | 50% | 1 |
| 9 | 50% | 1 |
| 8 | 0% | 0 |
| 7 | 0% | 0 |
| 6 | 0% | 0 |
| 5 | 0% | 0 |
| 4 | 0% | 0 |
| 3 | 0% | 0 |
| 2 | 0% | 0 |
| 1 | 0% | 0 |
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