Affordable feature-rich mail and trouble ticket (helpdesk) software to improve your customer relationship management, pre-sale and support inquiries or to organize your company's communication flow. Some of the features: Online/offline communications supported; mail import and management via POP3 accounts; supports attachments; online chat for live support from your website; multiple staff members, topic categories and user groups; FAQ and Knowledgebase solutions powered by a fuzzy-logic search (reduces workload); advanced permission.
support management mail management trouble ticket solution service request processing
Premier support management, message tickets and service processing
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