Helpdesk Ticket Resolved

Resource Specification

Category:

PHP : Scripts and Programs : Customer Support

Title / Program Name:

Helpdesk Ticket Resolved

URL:

http://www.dvrtechnologies.com/

Download URL:

N/A

Live Demo URL:

http://www.dvrtechnologies.com/helpdesk_demo.php

Screenshots URL:

N/A

Version:

N/A

File Size:

N/A

Released Date:

N/A

Cost:

$69.95

Platforms Supported:

UNIX, Windows, SUN

Author:

DVR Technologies

Keywords:

customer support center information ticket call work order knowledge knowledgebase live chat livechat free trial trouble shooter troubleshooter support request dvrtechnologies helpdesk resolved resolution clients

Summary:

A cusotmer support center which allows staff assignment

Description:

Regain control of your support needs, helpdesk actually reduces support maintenance by pooling together knowledge from your entire support team. Consolidate all your support requests by e-mail and online into one global manageable system. By integrating support requests with an active knowledge base and smart search tools, more issues are resolved without even contacting support. Administration allows extreme communication between staff members to efficiently respond to support requests. Staff assignment feature included.

Ratings Breakdown

Number of Votes:

1

Resource Rating:

1.00

Highest Rating:

1

Lowest Rating:

1

Rating	Vote %	# of Votes
10	0%	0
9	0%	0
8	0%	0
7	0%	0
6	0%	0
5	0%	0
4	0%	0
3	0%	0
2	0%	0
1	100%	1