Zen help desk software is designed to allow your business to optimize its customer support systems. Zen help desk software can significantly reduce the time your staff spends answering repeat questions. Zen will also help reduce the time spent on the phone by moving support calls to the web based help desk repository. Zen help desk software is written in ASP and uses a Access or MS-SQL database. It features knowledgebase search, email resolution, ticket escalation, multiple levels of support staff access, and many other features.
March 5, 2004
help desk software, asp help desk, customer support, trouble ticket software, asp helpdesk, help desk
Help Desk Software
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