Comdev Customer Helpdesk allows you to establish an online support centre for your customers. features include automatic reply to support tickets, preset canned messages, reply acknowledgement, customer add comments and upload attachments to ticket, sortable tickets listing, ticket history tracking, set ticket status, flag and unflag ticket, add support issues, customizable email contents. Add reply directly to FAQ. Installation Wizard, single PHP snippet to plugin to your site. Can also integrate with OSCommerce.
Comdev Customer Helpdesk
November 05, 2004
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PHP-based helpdesk ticketing system
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