HelpDesk Connect
Feature packed web based help desk: Bulletin board style communications; File attachments; Email based ticket submission with support for html only messages and multiple file attachments; Intelligent ticket routing using departments and 4 tiers escalation model; Up to 10 custom fields per customer and ticket record; Embedded customer database for easy tracking of customer details like contact info or service options; Custom HTML and email templates; Instant activation: your customer service site will be up and running in 15 minutes.
- Cost: Trial/$9.95/mo
Resource Specification
Category:
Remotely Hosted : Scripts and Programs
Title / Program Name:
HelpDesk Connect
URL:
http://www.helpdeskconnect.com/
Live Demo URL:
http://demo.helpdeskconnect.com/
Screenshots URL:
http://www.helpdeskconnect.com/i/form1.jpg
Cost:
Trial/$9.95/mo
Keywords:
help desk, customer service, helpdesk, customer care, help desk software, web based help desk, customer service software, browser based help desk, web help desk
Summary:
Instant Web Based Help Desk
Ratings Breakdown
Number of Votes:
1
Resource Rating:
7.00
Highest Rating:
7
Lowest Rating:
7
| Rating | Vote % | # of Votes |
|---|---|---|
| 10 | 0% | 0 |
| 9 | 0% | 0 |
| 8 | 0% | 0 |
| 7 | 100% | 1 |
| 6 | 0% | 0 |
| 5 | 0% | 0 |
| 4 | 0% | 0 |
| 3 | 0% | 0 |
| 2 | 0% | 0 |
| 1 | 0% | 0 |
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