HelpDesk Connect

Resource Specification

Category:

Remotely Hosted : Scripts and Programs

Title / Program Name:

HelpDesk Connect

URL:

http://www.helpdeskconnect.com/

Download URL:

N/A

Live Demo URL:

http://demo.helpdeskconnect.com/

Screenshots URL:

http://www.helpdeskconnect.com/i/form1.jpg

Version:

N/A

File Size:

N/A

Released Date:

N/A

Cost:

Trial/$9.95/mo

Platforms Supported:

N/A

Author:

N/A

Keywords:

help desk, customer service, helpdesk, customer care, help desk software, web based help desk, customer service software, browser based help desk, web help desk

Summary:

Instant Web Based Help Desk

Description:

Feature packed web based help desk: Bulletin board style communications; File attachments; Email based ticket submission with support for html only messages and multiple file attachments; Intelligent ticket routing using departments and 4 tiers escalation model; Up to 10 custom fields per customer and ticket record; Embedded customer database for easy tracking of customer details like contact info or service options; Custom HTML and email templates; Instant activation: your customer service site will be up and running in 15 minutes.

Ratings Breakdown

Number of Votes:

1

Resource Rating:

7.00

Highest Rating:

7

Lowest Rating:

7

Rating	Vote %	# of Votes
10	0%	0
9	0%	0
8	0%	0
7	100%	1
6	0%	0
5	0%	0
4	0%	0
3	0%	0
2	0%	0
1	0%	0